Here is a little Kelly's Truck Talk Video that talks about Dealing with Tenants properly in a Hot Real Estate Market. Well, in any market actually, it is important to take the time to establish a rapport with the tenants in an investment property. This step is missed by a lot of agents and we believe it is crucial to the success of the transaction over-all and in a lot of cases, we are able to achieve a higher price for our sellers by removing the friction from the process.